Document What You Did and What You Know
Optimize Pipeline SMS (API 1173)
POEMS ProgramMgr enables operators to achieve two key objectives in their pipeline programs. Operators can implement their Plan-Do-Check-Act processes as part of API Pipeline Safety Management Systems (PSMS) and optimize stakeholder communication to determine if they are seeing the desired safety and operational impacts.


What You Did
Integrated Compliance Activity Management (ICAM) is a configurable cloud-based application designed to manage, schedule, track, document and report the execution of your programs. ICAM provides for a consistent, standardized approach to organizational requirements such as process, workflow and communications management allowing you to document the Who, What, When, Where, Why and Why Not.
- Perform complete Plan-Do-Check-Act cycle across all units.
- Support recordkeeping, quality assurance, and management of change.
- Perform process evaluations to support continuous improvement.
- Track implementation and supporting documentation of program activities.
- Meet PHMSA requirements for an Integrity Management program.

What You Know
Program Stakeholder Engagement Communications (pSEc) is a configurable mobile application for collaborative communication and information exchange engaging internal and external stakeholders in process improvement. pSEc supports geographic, role and domain-based notification, disposition and resolution. Providing the ability to measure safety performance KPIs.
- Identify organizational threats.
- Reduce risk through programs and activities.
- Support performance effectiveness requirements of API 1162.
- Provide direction for continuous improvement.
- Perform safety observations and reporting of events.
- Capture suggestions and build feedback loops (two-way communication).
WHY
When an operator’s API-driven Safety Management System is linked with the ProgramMgr software tools, then all areas of PSMS are fully deployed throughout all levels of the organization.
- Create consistency.
- Ensure proper documentation.
- Track program performance and execution.
- Measure effectiveness analytics (KPIs).
- Improve communication.
- Ensure program sustainability.
- Support workflow management.
- Gain valuable feedback from all levels of the company.